Capcom ID breached, exposing 11.7 million email addresses

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Capcom claims only 196 unauthorized password changes occurred, but otherwise password and credit card info was not compromised.

TJ Denzer October 22, 2026 9:32 AM Capcom 1

Capcom has addressed and apologized for a security breach which exposed information about the users of its Capcom ID online program. Capcom claims over 11.7 emails were compromised, though it also claims that outside of a handful of cases, password and credit card info remained secure.

Capcom addressed the breach in a press release where it shared the full scope of damage done. Here is the official report of affected information and accounts affected, as shared in the release:

• Email address records, system-specific identifier information
  • Number of affected records: 11,774,247 records (worldwide total)
• Records of date of birth, gender, country/region, and nickname
  • Number of affected records: of the total in (1), 43 records
• Unauthorized changes to CAPCOM ID account login passwords
  • Number of affected accounts: of the total in (1), 196 accounts

Capcom explains that the 196 accounts whose passwords were affected were unauthorized password changes. The company claims no original passwords have been exposed in the breach.

Capcom’s breach comes immediately after a severe vulnerability was found in PHP, affecting web service and websites all around the world. Capcom does not disclose if this incident was related, but cybersecurity has been in upheaval all week in the wake of the PHP issue, with some websites and game services being outright disrupted, or taken down until adequate fixes are applied.

Capcom stresses that users may see strange and fraudulent emails impersonating Capcom staff and asks users to exercise caution. Stay tuned to the Capcom topic for more news and updates.

Shacknews staff does not use generative artificial intelligence (AI) in their content. Shacknews strictly prohibits the use of its content for AI training or to generate text, including text in the style or format used for this publication. Shacknews reserves all rights to this work.

TJ Denzer Senior News Editor

TJ Denzer is a player and writer with a passion for games that has dominated a lifetime. He found his way to the Shacknews roster in late 2019 and has worked his way to Senior News Editor since. Between news coverage, he also aides notably in livestream projects like the indie game-focused Indie-licious, the Shacknews Stimulus Games, and the Shacknews Dump. You can reach him at [email protected] and also find him on BlueSky @JohnnyChugs.

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